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About Departure Pets

Departure Pets is a family run business that started in Melbourne, Australia and has trusted partners and agents across the country and the rest of the globe. 

Departure Pets are a team of animal lovers with many years of experience in the pet travel industry.
Understanding that relocating a pet can be stressful, Departure Pets is a one to one service that takes care of all of your pet travel needs and we personally guide you through the step by step process. Whilst your pet is in Departure Pet's care, they will be treated as one of our own, staying with them in the teams home and given all the comforts that they would normally receive, minimising the potential stress with the relocation on your fur baby. Would you like a video chat with your pet? Our team can arrange this for you too!

As passionate animal lovers and owners with qualifications in animal handling and behaviour as well as experience in breeding and pet transportation, Departure Pets know how important it is to have somebody that cares and understands your pets individual travel requirements. Departure Pets are available 24/7 when your pet is travelling and take pride in offering professional advice and service. 

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Shane

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Shaun

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"Shane & Shaun are amazing. I honestly will look no further than Departure Pets for shipping overseas in the future. These two went above and beyond and were fantastic communicators -- always quick to respond and keep my nerves steady! From start to finish they were onto it and everything went EXACTLY like planned. Thank you guys... if I could rate you 10 stars I would."

Elizabeth | New Zealand