Departure Pets Lounges

A Home Away From Home for Your Pet

At Departure Pets, we know that travelling can be just as big an adventure for your pet as it is for you.

That’s why we’ve created our Pet Lounges in Melbourne, Sydney and Brisbane, conveniently located within 10 minutes of each airport.

These specialised lounges are designed to give your pet a comfortable, secure, and stress-free space before, during, or after their flight. Whether it’s a short comfort stop, an overnight stay, or longer-term boarding, our lounges ensure your pet is cared for like family every step of the way.

What Our Pet Lounges Offer

Our Departure Pets Lounges are designed to make your pet’s journey smoother and more comfortable, especially during transit or if flights are delayed.

Services may include:
  • Pre-Flight Care: Time outside their crate to stretch, play, and enjoy food and water.
  • Comfort & Relaxation: Calm, soothing spaces to help reduce travel stress.
  • Staff Support: Friendly professionals monitoring your pet and sending you updates.
  • Lounge Facilities: Short-term boarding for layovers or complex flight schedules.
  • Veterinary Support: Access to veterinary care if required, ensuring pets are fit to fly.
  • Specialised Services: Administering of medication if required.
  • Crate Refresh: Replacing or cleaning of crate bedding.
Departure Pets - Departure Lounges
Departure Pets - Pet Departure Lounges - Cattery

Expert Care from Experienced Pet Handlers

Your pet’s wellbeing is our top priority. Our team is made up of passionate animal professionals with backgrounds in:

  • Veterinary nursing
  • Animal behaviour and handling
  • Dog training
  • Zookeeping
  • Pet grooming
  • Kennel and cattery management

This wealth of expertise ensures your pet receives the very best care, attention, and understanding throughout their stay.

Comfortable Private Spaces

During their time at our lounge, your pet will have their own private area, equipped with:

  • Fresh, cosy bedding
  • Toys for play and comfort
  • Plenty of food and clean water
  • Climate-controlled air conditioning for year-round comfort
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More Than Just a Stay

We go beyond simply providing a safe place.  At Departure Pets, we treat your furry friend like one of our own. Pets staying at our lounge are kept company by our caring team and, with your approval, can even spend time as the “Office Pet of the Day.”

This means your pet may enjoy:

  • Extra time in our secure office space
  • Walks with our staff
  • Lots of love, pats, and attention
  • Updates sent directly to you during their stay
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Peace of Mind, Every Step of the Way

Our lounges are not just stopovers—they are safe havens that give pets the chance to relax, recharge, and feel at ease before continuing their journey.

With our experienced team, state-of-the-art facilities, and genuine love of animals, you can trust Departure Pets to give your pet the care they deserve.

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INTERNATIONAL PET TRAVEL

Locations

Departure Pets Melbourne

22 Translink Drive, Keilor Park, VIC

Departure Pets Sydney

Unit 7 /71A Rhodes Street, Hillsdale, NSW

Departure Pets Brisbane

Unit 6/160 Fison Avenue West,  Eagle Farm, QLD

Ready to take the next step?

Talk to our team today or get a tailored quote in just a few clicks.

Call now to speak with our friendly relocation experts.
03 8080 9219
or
Request a free quote and we’ll be in touch with everything you need.
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