Departure Pets Travel Updates
Pet Travel Updates – Stay Connected Every Step of the Journey
At Departure Pets, we know that having your pet travel, whether across Australia or internationally, can be both exciting and a little nerve-wracking. That’s why we’ve created Pet Travel Updates: a simple, reassuring way to keep you informed about your furry family member throughout their journey.
Our goal is to make the pet travel experience as stress-free as possible, giving you peace of mind with timely updates about your pet’s wellbeing, movements, and safe arrival.
Why We Provide Pet Travel Updates
Being separated from your pet can be challenging, so our team goes the extra mile to keep you connected.
With regular updates sent straight to your phone or inbox, you’ll always know where your pet is and how they are doing.
These updates are tailored to your pet’s personalised travel itinerary, and your dedicated Pet Travel Consultant will explain exactly what updates you can expect based on the services you’ve chosen.
When and Where Are Updates Available?
What Kind of Updates Can You Expect?
Depending on whether your pet is travelling domestically or internationally, you may receive updates at key milestones such as:
- ETA of collection from your residence
- Airline check-in (once your pet is checked-in, there are no in-transit updates. If the airline provides any status change, we pass it on immediately)
- Successful flight arrival (when delivery is included)
- Updates from comfort stops, including how your pet was during their break.
- Health clearance confirmation for international travellers.
- Notification of collection from Australian Quarantine and check-in for onward flights.
- ETA of delivery to your home or boarding facility.
Where possible, we’ll also include a photo or video update—because nothing is more reassuring than seeing your pet happy and safe.
How Will You Receive Updates?
