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Our Services

Utilising a range of airlines and services, the Departure Pets team coordinate all aspects of your pets national or international travel with your 4 legged friends comfort and safety as our top priority.

The most direct domestic and international flight routing, documentation and vet work required for exit and destination entry, boarding and comfort stops, door to door transfers and IATA approved airline crates can all be taken care of by our dedicated team.  
With the comfort and safety of your fur baby top of mind, we tailor individual packages for you and your pets needs making the journey as stress-free as possible.  

There are hundreds of details to attend to when moving a pet across international borders. Regulations vary depending on destination and change frequently. Choosing Departure Pets to manage your pet's international move will ensure a smooth transition for you and your pet.
You are never more than a phone call or email away from someone who knows exactly what is needed to safely fly your pet to their destination.

Our pet travel packages can include:

  • National / international flight bookings
  • Travel Documentation
  • Boarding services
  • Organise import/export quarantine
  • Quarantine collection- Departure Pets are a preferred Quarantine agent for International shippers
  • Quarantine reservations
  • Importing to Australia from around the globe
  • Pet relocation consulting
  • Veterinary advice and treatment
  • Veterinary exams (for export)
  • Collection/delivery to your residence anywhere in the world
  • Airlines approved travel crates, hire, sale and custom built travel crates
  • Delivery to airport and airline check-in
  • Airfare
  • Comfort stops (cleaning kennel, walk, food and water)
  • Import permits and assistance
  • Collection from airport
  • Custom clearance
  • Plus many more..

"In December, Shane and Shaun flew my 5-month-old kitten from Australia back home to Canada. I still had a month left in the country and was nervous to leave my baby kitten alone in someone else's care. But, I was very impressed with how well they took care of him, how well they communicated with me and how important they made me feel. Their customer service skills are top notch! I would definitely use them again if ever needed and I 100% recommend them to anyone travelling with pets from Australia."

Dakota | Canada